Your business relationships depend heavily on security. 87% of customers refuse to work with companies they don't trust with their data. This makes a SOC 2 compliance checklist crucial for modern organizations.
The first SOC 2 audit might seem daunting at first. This voluntary compliance standard from AICPA since 2010 has grown more vital as organizations now spend up to $2.7 million on privacy measures. We'll walk you through the key steps to achieve and maintain SOC 2 compliance, whether you need a Type 1 or Type 2 audit.
Our detailed guide will explain the five Trust Services Criteria clearly. You'll learn the key differences between Type 1 and Type 2 audits and get useful steps to prepare your organization for a successful SOC 2 audit.
Understanding SOC 2 Requirements Before You Start
"SOC 2 Type II is more comprehensive, carries more weight, and is the one often requested by security-conscious prospects." — Cyber Sierra, Cybersecurity and compliance platform
You need a solid grasp of audit requirements before starting your SOC 2 compliance checklist. The American Institute of Certified Public Accountants (AICPA) created these requirements 20 years ago. There's no simple "pass/fail" checklist to follow. Here's what you should know.
The 5 Trust Services Criteria explained
The Trust Services Criteria (TSC) forms the foundation of any SOC 2 compliance trip. These five pillars determine the controls your organization needs:
1. Security (Common Criteria) - The only mandatory criterion for all SOC 2 audits. Nine specific control categories protect against unauthorized access and system damage. This includes access controls, encryption, firewalls, and intrusion detection.
2. Availability - Your systems must be available when needed. The focus lies on reducing downtime through data backups, disaster recovery, and business continuity planning.
3. Processing Integrity - Your systems must deliver accurate data at the right time. The processing should be complete, valid, accurate, timely, and authorized.
4. Confidentiality - Business plans, financial data, and intellectual property need protection. Confidentiality applies to any information you've committed to keeping secure, unlike privacy.
5. Privacy - This criterion covers how you collect, use, retain, disclose, and dispose of personal information. Your organization must communicate privacy policies to everyone whose data you store.
All but one of these criteria are optional, based on your services and client needs.
SOC 2 Type 1 vs. Type 2: Which is right for your first audit?
The SOC 2 framework comes with two distinct report types that differ in scope and timing:
SOC 2 Type 1:
-
Reviews controls at a single point in time - a "snapshot"
-
Shows your controls have proper design
-
You can get it within weeks
-
Costs less than Type 2
-
Works best for new companies or those with updated security systems
SOC 2 Type 2:
-
Looks at controls over 3-12 months
-
Checks both design and how well things work
-
Gives a complete picture trusted by customers
-
Takes at least 3 months to finish
-
Shows a stronger security stance
Most organizations start with Type 1 and move to Type 2 later, unless clients need Type 2 right away. Type 1 makes sense if you need quick compliance. Going straight to Type 2 can save money in the long run by avoiding double audit costs.
Key statistics on SOC 2 compliance benefits
SOC 2 compliance brings clear benefits that justify the investment:
-
87% of customers avoid companies they don't trust with their data
-
SOC 2 compliance makes due diligence easier since customers prefer SOC 2 reports over custom security questionnaires
-
SOC 2 certification helps companies manage their reputation after security incidents better
-
Companies with SOC 2 compliance meet regulatory requirements more easily
Your SOC 2 audit starts with a readiness assessment - think of it as a practice exam. This helps you spot and fix issues before the real audit, which improves your chances of success substantially.
Building Your SOC 2 Compliance Checklist
"Getting audit-ready involves months of preparation, planning, and ticking things off on a rather lengthy checklist." — Anwita, Author at Sprinto
A well-laid-out SOC 2 compliance checklist serves as your roadmap to audit success. You can boost your chances of passing with less stress by taking a systematic approach instead of struggling with requirements.
Everything in security controls to implement
Your SOC 2 compliance checklist centers around strong security controls. Most organizations with standard infrastructure need around 80-100 controls during a typical SOC 2 audit. Cloud-based companies might need only 60 controls, while complex organizations could require up to 100.
Your controls should include:
-
Access management - Set up logical access controls like multi-factor authentication, role-based access, and strong password policies
-
Physical security - Put measures in place to restrict facility access with key cards and surveillance
-
Change management - Set up processes for authorized system changes with proper testing protocols
-
Risk assessment - Build frameworks to identify, assess, and reduce potential threats
-
Monitoring systems - Set up intrusion detection, vulnerability scanning, and audit logging solutions
Note that Security (Common Criteria) is mandatory, but you'll need extra controls based on your chosen Trust Services Criteria for the audit.
Documentation you'll need to prepare
Documentation forms the foundations of your SOC 2 audit success. Auditors often say, "If it isn't documented, it didn't happen." Your SOC 2 compliance documentation needs three core elements:
-
Management Assertion - This vital document shows how your system meets the Trust Services Criteria and delivers on service commitments to customers
-
System Description - Explains your audit scope's infrastructure components, including:
-
Company and system overview
-
Service commitments and requirements
-
System components (infrastructure, software, data, processes, people)
-
Control environment details
-
-
Control Matrix - A detailed spreadsheet showing each control, with:
-
Control reference numbers
-
Control activities descriptions
-
Control owners
-
Risk level assessments
-
On top of that, you'll need supporting documents like security policies, employee handbooks, network diagrams, and vendor agreements.
Setting realistic timelines for compliance
The right timeframe helps avoid last-minute rushes. A SOC 2 Type 1 audit usually takes 1.5-3.5 months. A Type 2 audit needs 5.5-17.5 months to finish.
Your timeline should include:
-
Preparation phase (2 weeks-9 months) - Pick report type, run gap analysis, and implement controls
-
Observation period (Type 2 only, 3-12 months) - Gather evidence and document control performance
-
Audit phase (1-3 months) - Work with auditors for testing and report creation
Your timeline depends on scope complexity, security control maturity, and available resources. Compliance automation software can cut preparation time from months to weeks.
Note that SOC 2 compliance requires ongoing monitoring and improvement. It's not just a one-time achievement.
Preparing Your Team for the SOC 2 Audit Process
Building the right team can make the difference between a smooth SOC 2 compliance process and a stressful scramble. A proactive approach to team preparation will help you pass audits and reduce your organization's overhead costs. This preparation also minimizes stress on audit day.
Who needs to be involved?
Your SOC 2 compliance checklist must have a core team of stakeholders. Many organizations make the mistake of delegating responsibilities only to IT and security staff. A successful SOC 2 audit needs broader participation. A well-laid-out team has:
-
Executive Sponsor – A senior leader who knows how security affects revenue potential and sets clear expectations
-
Project Manager – The coordinator who gathers resources, sets deadlines and makes sure everyone has what they need
-
IT/Security Leaders – Technical experts who implement security controls and prove their effectiveness
-
HR Personnel – Vital for employee onboarding/offboarding processes, security policy development and security awareness training
-
Legal Representatives – Makes sure regulations are followed and vendor contracts stay current
-
Primary Author – Takes care of technical writing and understands business operations to effectively interview teams
-
External Consultant (optional) – Valuable for organizations new to SOC 2 compliance
Note that your staff members are auxiliary team members because the SOC 2 audit process changes will affect them.
Training requirements for staff
Detailed training is vital for your SOC 2 compliance checklist. The AICPA states organizations must "communicate information to improve security knowledge and awareness and to model appropriate security behaviors to personnel through a security awareness training program".
Your training program should cover:
-
Information security awareness with threat identification
-
Organizational policies and procedures for SOC 2 requirements
-
Technical tools that support compliance
-
Regulatory requirements
SOC 2 compliance requires training at least once a year. New employees need training during onboarding. Additional sessions should happen when policies, procedures, or technologies change significantly.
Documentation of all training is vital for your SOC 2 audit checklist. Records should include course content, dates, attendees and assessment results. These records prove compliance during audits and show gaps in your organization's training program.
Proper training bridges knowledge gaps, especially for teams that lack SOC 2 experience. The investment in time and money pays off by preparing stakeholders for their roles in maintaining compliance.
Implementing Technical Controls for SOC 2 Success
Technical controls are the backbone of any soc 2 compliance checklist. These controls turn written policies into real security measures. A good implementation of these controls shows your trustworthiness to auditors and customers.
Access management best practices
Strong identity and access management (IAM) plays a key role in your soc 2 compliance requirements. Good IAM controls let you:
-
Set up role-based access control so only authorized people can access sensitive systems
-
Add multi-factor authentication (MFA) and single sign-on (SSO) to boost security
-
Create clear steps for onboarding and offboarding
-
Check user access regularly to make sure permissions stay appropriate
Regular access reviews work as a detective control since they spot issues after access has been given. These reviews work best when done every three months for sensitive systems.
Pentesting requirements for SOC 2
Many believe penetration testing must be part of a soc 2 audit checklist. While it's not required, penetration testing adds great value by:
-
Proving your security controls work by copying real attacks
-
Finding weak spots before attackers do
-
Showing auditors you take security seriously
Both external tests (checking outer defenses) and internal tests (seeing how easy it is to steal data from inside) matter. Good testers usually charge between $5,000-$25,000 based on how complex the job is.
Risk assessment and management protocols
A soc 2 compliance process needs proper risk assessment steps. Auditors want to see that organizations:
-
Find risks that could stop you from reaching your goals
-
Write down how you'll handle risks (reduce, accept, transfer, avoid)
-
Set risk limits to help make decisions
-
Look specifically at fraud risks, including IT resource misuse
Detailed risk assessments should spot critical systems, figure out how important they are, and pick the right security measures.
Monitoring and logging systems
Round-the-clock monitoring proves your security controls work. Your soc 2 audit will look at:
-
Up-to-the-minute data analysis of access activities to spot unusual patterns
-
Security event logs including user logins and system updates
-
Ways to track critical system availability
-
Systems that warn about strange activities
Logs are crucial because they keep detailed records of how your infrastructure runs over time. This makes them perfect for checking both current and past activities.
Managing Your First SOC 2 Audit Efficiently
The big day of your first SOC 2 audit is here. You need strategy and finesse to handle the actual audit process, even with full preparation. Your soc 2 compliance checklist should now move from planning to action as you meet the auditor.
Working with auditors effectively
Picking the right auditor is crucial. You should find a CPA firm with expertise in information systems, and this will affect your audit experience by a lot. As you evaluate potential auditors, think about their:
-
Experience with companies your size in your industry
-
Communication style and how quickly they respond
-
How transparent their process is and their methods of collecting evidence
Set up clear communication channels with your audit team right away. Most auditors start with a security questionnaire to learn about your processes before they gather evidence. Your team should get used to good security habits before the audit. This helps them answer questions with confidence.
A typical audit needs about 100 pieces of evidence. You can speed things up by having well-organized documentation ready.
Common first-time audit mistakes to avoid
Many companies trip up during their original soc 2 audit despite good preparation. Leadership involvement is the main factor that determines if an audit runs smoothly or turns into "a train wreck".
These mistakes often cause problems in first-time audits:
-
Not realizing how much it takes – SOC 2 compliance needs lots of time, money, and effort
-
Missing the big picture – Half the audit looks at risk management, not just software security
-
Moving too fast – Quick audits usually mean incomplete documentation
-
Bad communication – Teams and auditors who aren't on the same page get frustrated
Security isn't just about technical controls, though many think it is. Everyone in your organization should know their part in meeting the soc 2 compliance requirements.
What to do if issues are found
Auditors often need more evidence or clearer explanations during SOC 2 audits. You should be ready for extra questions and requests. The auditor might ask you to fix compliance gaps quickly if they find any before moving forward.
After the audit, you'll get a detailed SOC 2 report that lists any problems. Take this chance to improve rather than seeing it as failing - SOC 2 doesn't have a formal "pass/fail" system.
To name just one example, you can add a management response to explain any exceptions in the report or describe how you've fixed them. This shows your steadfast dedication to getting better and maintaining excellent security.
Maintaining SOC 2 Compliance After Your First Audit
You got that champagne ready to celebrate your first successful SOC 2 audit? Better wait! Your soc 2 compliance checklist trip doesn't stop after the auditor leaves. SOC 2 reports must stay current, which means yearly audits and a cycle of implementing, monitoring, and documenting controls.
Continuous monitoring strategies
Your soc 2 compliance needs watchful oversight year-round. These strategies will help you stay on track:
-
Implement automated monitoring - Tools that give immediate alerts about non-conformities and security incidents work best. Most organizations use automation to collect evidence throughout the year instead of rushing before audits.
-
Conduct regular access reviews - Quarterly access evaluations help identify and close potential security gaps. This approach ensures proper permissions as your team and vendor relationships change.
-
Establish vulnerability scanning - Detailed scans run at least quarterly will identify and address weaknesses in your IT environment.
-
Test incident response plans - Your team should get into detection, containment, and recovery procedures through yearly tabletop exercises.
Internal audits work like "dress rehearsals" for your official audit and build a culture of constant improvement. Yes, it is about more than just passing audits—protecting data from constantly evolving threats matters most.
Preparing for your next audit cycle
A SOC 2 Type 2 report usually stays valid for 12 months. Early preparation is vital, so schedule your renewal audit well before your deadline to avoid gaps in compliance. A solid soc 2 audit checklist readiness plan includes:
Detailed documentation of all security activities comes first. This documentation proves your compliance during audits and shows where your security program needs work.
Your security policies and processes need yearly updates to match changes in your risk environment and any new soc 2 requirements.
Fresh risk assessments help tackle new threats, especially as your organization grows. Each new vendor, contractor, employee, and customer brings extra security considerations to think about.
A well-maintained soc 2 compliance checklist shows your steadfast dedication to security excellence. This dedication builds customer trust and helps accelerate growth opportunities.
Frequently Asked Questions

Robin Joseph
Senior pentester